Allow Guest to change feedback status
Emile-Victor Portenart
Let guests update the status of existing feedback in case feedback is not relevant or already fixed.
AKA: Allow guests to open or close feedback / resolve feedback
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Agence Bwat
I do need this feature
G
Gary McCarthy-James
This feature would be a huge help to us.
Our Agency use case involves three groups of stakeholders:
- Client
- Client service (Agency)
- Development Team (Agency)
• Feedback is logged in Marker by the Client or Client Service.
• Feedback syncs to “backlog” of JIRA project using Kanban setup. Client does not have JIRA access. Client service do.
• Feedback is triaged and assigned in JIRA.
• Task moves through the Kanban and sits at a point of “with client”. This is not an “resolved/approved” step.
• Client then checks the “with client” items in Marker are resolved.
• Client provides comment in Marker of “approved” but agency has to manually move item in JIRA to “done” so that it appears with the correct status in Marker
A client being able to “resolve/approve” something within Marker would be ideal.
Lauren Gray
Just had a client ask me about this! Would be great for our really-organized clients. :)
Joe Scanlon
R
Ryan O
may be a duplicate of https://marker-io.canny.io/feature-request/p/allow-guest-to-change-feedback-status
Joe Scanlon
Ryan O: Thanks a lot Ryan, good spot - These are now merged