Azure DevOps integration (2-way) 🔄
new
CleanShot 2022-12-08 at 15
Collect website feedback as new Work Items in Azure DevOps.
If your team uses Microsoft Azure DevOps as your issue tracker, you're going to love this update. You can now collect bug reports and website feedback via Marker.io, directly into Azure. The integration will also automatically resolve Marker issues when a Work Item is closed in Azure.
You can also watch the demo video of the integration here 👇
Demo website 🧪
new
CleanShot 2022-12-07 at 15
Try your widget on a test demo website BEFORE installing it.
Installing the Marker-io widget on your website before even getting a chance to try it can be super frustrating. Not to mention, you often need a developer to help you out getting it installed.
With this new update, you can customize and play around with your widget BEFORE you even have to install it. You can even report test feedback and try all collaboration features.
Under your
widget settings
, click on the link to
try it on demo website
. We even left a few surprises 🐶
Connect integration to multiple projects
improved
multiple-project-same-destination (3)
Collect feedback from different clients, into the same integration (eg: Jira project A)
This new feature opens up a ton of new workflow ideas!
For example, you could have 2 different widgets (website A & website B), with different default assignees (Developer A & Developer B), going into the same Jira project.
This will make a lot more sense if you watch this short 2min video -> https://screen.getmarker.io/c3WDFP
Native issue tracker 🐞
new
no-tool
Collect and manage feedback directly in Marker io, without the need to connect an integration.
Our 2-way integrations with tools like Jira, Trello, ClickUp (and more) are what make Marker.io so unique. Your developers don't need to switch back and forth between tools.
But over the past few months, a lot more customers have requested the ability to create projects, without being forced to connect an integration.
Great news! It's now possible.
This new feature is a great way to get started with Marker.io and manage smaller projects.
How to get started?
When you create a new project from the dashboard, simply select
"No integration"
.
CleanShot 2022-11-17 at 14
Now all you'll need to do is install the widget on your site, and start collecting feedback!
Project Favicon & Thumbnail
improved
ScreenFlow
Make each project stand out, with custom favicons and thumbnails.
When you create a new project and provide a website domain (eg: netflix.com), we will automatically retrieve the website favicon and set it as your project icon.
We also take a screenshot of the website and set it as your project thumbnail.
To edit the favicon or thumbnail, go into any project, under
Settings > General
.
Session Video Replay ⏪
new
session-replay
Rewind and watch what clients did before submitting feedback.
With this new product update, you can rewind time and
watch an automatically recorded video
of exactly what happened right before reporting a bug.
SR_Example_05 (1)
You can also access the recordings inside your integration issues like Jira, Trello, ClickUp, and more.
How to enable?
Go to any project and under your widget setting, you will find a
Session Replay
menu
sessionreplayadmin
More info
Watch demo video and announcement post here -> https://marker.io/blog/session-replay
💲Note:
This feature is only for customers on Team plan or above
Screenshot Quality Improvements
improved
renderer2
Our screenshot renderer is faster and more stable, meaning huge improvements to your screenshot quality!
When your reporters capture feedback without the extension, we use our renderer to capture your website and take a screenshot. Olivier, our CTO, has worked hard to improve the stability, speed, and success rate of your screenshots.
Several bugs have been repaired alongside the above improvements. If you spot any glitches, please contact us, and we'll have a look!
Retry issues
new
retry-issue
No more failed feedback lost in the cloud.
Sometimes, your integration can be down, or a new field breaks the reporting of new feedback. Unfortunately, that's how the web works, sometimes it doesn't. Thanks to our new
Retry Feedback
feature, you'll never lose feedback again.
Members can see failed feedback in their projects and retry them one-by-one or all at once.
image
If it's still not working after retrying a few times, contact us, and we'll take a deeper look.
Instant feedback
improved
instant-feedback
We increased the speed of reporting feedback by over 200%.
Reporting feedback was sometimes slow as we waited for the feedback to be created within your integration. All feedback is now created directly in our app and sent to your integration in the background.
Reporters no longer wait for your integration to receive feedback before reporting their next one.
By reinventing how feedback is delivered, we have dramatically increased the speed of reporting for your testers.
Attachments in widget
new
widget-attachments
We're happy to announce that all reporters can now easily attach files to their feedback. File types include videos, images, PDFs, Excel spreadsheets, and many more.
You'll find all attachments in your integration issue,
CleanShot 2022-09-22 at 12
and in your feedback page.
CleanShot 2022-09-22 at 12
This feature is enabled by default. Let us know what you think of it and how you plan to use it!
For more information, check out our helpdesk article.
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