Display and Manage Feedback IDs
complete
Joe Scanlon
- Display Feedback ID: Show a unique Feedback ID for all feedback entries across every project.
- Integration Prefix Option: Allow users to set the Feedback ID as a prefix when sending feedback to an integration (e.g., project management tools).
- Automatic Ticket Numbering: Add the option to automatically assign ticket numbers to feedback.
- Reordering Tickets: Enable users to manually reorder tickets to reflect priority or chronological execution.
## 🎯 Use Case
- Clear Client Communication: Makes it easier for users to refer to specific feedback during client calls, ensuring everyone is talking about the same item.
- Simplified Ticket Referencing: Some clients prefer using a ticket number instead of sharing URLs or long titles, especially when feedback items have similar names.
- Task Prioritization: The ability to reorder tickets helps teams follow a set workflow or timeline, ensuring tasks are handled in the desired sequence.
This feature would help teams stay organized and improve communication with clients and team members when discussing specific feedback.
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Emile-Victor Portenart
complete
This feature is now live, view changelog
Emile-Victor Portenart
Merged in a post:
Ticket numbering
R
Ryan O
We would like an option to add a ticket number automatically. Some of our clients like referencing the tickets this way as opposed to sharing the URL or having to use the full ticket name, since sometimes they are similar. We are currently prefixing the title manually with this number.