Option to Delete Tickets in Integration When Deleted in Marker.io
Joe Scanlon
When a ticket is deleted in Marker.io, users will have the option to delete the corresponding ticket in their integrated tool (e.g., Trello, Jira, etc.).
Use Case
- Users who manage tickets across multiple platforms (Marker.io and their chosen integration) want to keep things consistent. If a ticket is deleted in Marker.io, they may also want it deleted in the integrated tool to avoid clutter or confusion.
Benefits
- Keeps both Marker.io and integrated tools (like Trello, Jira) aligned.
- Reduces the chance of forgotten or lingering tickets in external tools after being deleted in Marker.io.
- Saves users time by offering an easy option to clean up across both platforms.
This feature would improve the experience for anyone using integrations and ensure that ticket management stays simple and clear.
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Sujit Sahu
Agreed, this is a must to have feature. Already getting same feedback from team as well.
Stephen Singh
Yes, users will find this functionality quite helpful in preventing manual errors. I would appreciate it if this could be put into effect right away.