Two-way sync of comments
Gary Gaspar
Currently, all comments are inside Marker.io feedback are pushed into the issue inside project management tools like Jira, Trello, etc... We would like comments inside the PM tool to be synced back with Marker.io as well, ideally with the ability to filter out certain internal comments
AKA 2-way sync
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Gary Gaspar
This feature is live for Jira!
Sync Jira issue comments into Marker.io. More info -> https://feedback.marker.io/changelog/two-way-sync-of-jira-comments
Other integrations will come later.
Gary Gaspar
This feature is live for Jira!
Sync Jira issue comments into Marker.io. More info -> https://feedback.marker.io/changelog/two-way-sync-of-jira-comments
Other integrations will come later.
B
Billie Mead
Also, from Github issues, please be sure comments left with CLOSE WITH COMMENT are pushed to the associated Marker.io project feedback
Andrew Mace
Adding this would be hugely helpful. The developers on my team don't want to have to use two systems.
I agree with the other commenters on here that not ALL comments should be pushed to marker.
Best case scenario would be allowing the jira users to put some sort of toggle in their jira comment to say it should get pushed to marker.
Altneratively it could be on a project by project basis. For some projects I would be okay with all comments being pushed from Jira to Marker
7VibesMedia
We really need this for Clickup! Several of your competitors have this feature which saves time not having to switch between Clickup and Marker for a quick comment. All comments stay in Clickup for internal use unless they are tagged with a specific mention. Those comments are then added to the feedback software. Super handy because it's the best of both worlds of having private team and public client comments.
Yuri Petusko
If this feature gets implemented, it should be optional. Because we might not want our internal discussions of bugs in Clickup to be synced back to marker.io where clients/users can read it
Dave Sharpe
Agree would be a great addition to keep Marker.io issue raises informed of what engineers are doing in Jira. However do appreciate there are considerations that a team using Jira/Marker.io would want ALL their comments to sync. Could be solved by using Jira group so Engineers can select who their comments are visible to, ie Maker.io bot or not.
Jeff Maciorowski
Yes we would love to have 2-way sync with comments. Current feedback from the engineering team is that they do not want to use another tool. They are happy to get the bugs into JIRA, but to leave JIRA and go to another tool to give feedback to our internal staff isn't productive.